Confidentiality and privacy

Rezilio Technology Inc (hereinafter referred to as “Rezilio”) attaches great importance to the protection of your personal information.

In conducting our business and providing our services, we are committed to complying with applicable privacy and confidentiality laws and regulations in each country in which we operate.

The purpose of this policy is to describe how Rezilio handles personal information and personal data (together referred to as “personal information”) in the course of its business.

It also informs you of your rights and how to contact us if you have any questions about the processing of your personal information.

Scope and Application of the Privacy Policy

This privacy and data protection policy applies when Rezilio acts as a data controller or data holder (or any other equivalent designation under applicable law) in the course of its business.

Personal information may be processed in a variety of contexts, such as:

1. When you interact with Rezilio as a customer, supplier, employee, subcontractor or business partner
2. When applying for a job at Rezilio or submitting your application for a position;
3. When you visit a site controlled or operated by Rezilio, including websites, social networks and e-learning platforms (collectively, “Rezilio Sites”);

When you participate in an event or webcast organized by Rezilio, or when you communicate with us by telephone, electronically or by any other means.

If you do not agree with the terms of this policy, please do not provide us with your personal information.

It is important to note that Rezilio’s websites may contain links to third-party websites or sections thereof. Rezilio has no control over the content, operation or privacy practices of these third-party sites.

As such, the personal information you share through these sites is subject to their respective privacy policies. It is your responsibility to inform yourself about these policies to ensure that your personal data is adequately protected.

Personal Information we collect about you

Depending on the nature of our interactions with you, Rezilio may collect the following personal information:

1. Basic contact information: name, mailing address, email address and phone numbers.
2. Identity information: nationality, place of residence, date and place of birth, and data from driver’s license or other identification.
3. Service and Solution Data: Personal information provided by or on behalf of our customers, or generated in the course of providing services and technical support.
4. Recruitment information: education, academic achievement, work experience, resume, references, and, if applicable, aptitude test and security check results.
5. Financial data: payment information, bank details and group insurance.
6. Photos, video images and audio files: video recordings during virtual meetings.
7. Website usage and other technology data: IP address, unique device identifier, device-related information, and data about the use of our sites collected through cookies or other technologies.
8. Other Personal Information: information you provide to us when you submit comments or questions, or when you contact us for technical support or to complete surveys.

In certain circumstances and in accordance with the law, we may also collect personal information that is considered “sensitive” under applicable law, such as medical certificates and, if applicable, information about your health if you are an employee.

Cookies and Similar Technologies
Rezilio uses cookies and similar technologies for the following purposes:

• to ensure the proper operation and security of the platforms;
• to remember certain user preferences;
• to analyze the use of services and websites;
• to improve performance, user experience, and available functionalities;
• to generate usage and traffic statistics.

Some cookies are necessary for the operation of the services, while others are used for analytical or performance purposes.The management of cookie preferences is primarily carried out through the settings of the user’s web browser.

Rezilio may also use analytics tools or third-party providers that collect certain technical information, such as:

• IP address;
• device and browser type;
• pages visited;
• duration of visits;
• interactions with the platforms.

This information is used in an aggregated or de-identified manner whenever possible.

Why we collect your personal information and the legal basis for doing so

We collect your personal information only when we have a business purpose or employment relationship with you, and when we are permitted to do so by law.

Depending on the jurisdictions in which we operate, the legal basis for processing your information may include:

1. Legal Obligation: We collect your personal information when necessary to comply with our legal and regulatory obligations.
2. Fulfilling a Contract: The collection of your personal information is justified when it is required for the conclusion or performance of a contract with you.
3. Legitimate Interests: Your personal information may be processed where there is a legitimate interest in doing so, and our reasons for using it override any prejudice to your data protection rights.
4. Consent: The collection of your personal information is also based on your consent, in accordance with applicable legal requirements.
5. Consent from all Customer Stakeholders: Rezilio customers are responsible for ensuring that they have obtained appropriate consent from their employees and all other stakeholders, in accordance with applicable data protection laws and regulations, before providing any personal data to Rezilio in connection with the use of our services.

In the course of our business, we may process your personal data to perform various analyses and research to improve our services and develop new solutions.

These analyses include creating dashboards and databases for business purposes, such as improving our integration services, identifying usage trends, modifying our solutions, and conducting compliance or security audits. We do this on the legal grounds outlined above.

Where necessary, we anonymize or aggregate data to ensure that you cannot be identified.

Some processing activities require your free and informed consent, which may be given orally, in writing or electronically. Rezilio will provide you with the necessary information regarding the processing activity for which your consent is required, in accordance with applicable laws.

Your consent is voluntary and can be withdrawn at any time, which will terminate the processing without affecting the lawfulness of the processing that took place prior to the withdrawal.

Use of Artificial Intelligence and Machine Learning

As part of the continuous improvement of its services, Rezilio may use artificial intelligence (AI) and machine learning technologies to analyze certain data, automate processes, or generate recommendations within its platforms.

These technologies may be used, for example, to optimize plan management, suggest content, or implement improvements designed to enhance the user experience. Decisions generated by our artificial intelligence or machine learning systems are never applied automatically. Every recommendation or action proposed by these systems must be reviewed and approved by an authorized user before being implemented.

Processing activities involving personal information through these technologies comply with the principles of data minimization and anonymization whenever possible and are based on an appropriate legal basis (consent, legitimate interest, or contract performance).

Rezilio is committed to clearly informing you of any significant changes to the use of these tools, particularly if automated decision-making processes are introduced.

Disclosure of your personal information to third parties

We may share your personal information with various categories of third parties, including:

1. Regulatory authorities affected by some of our activities, such as data protection authorities;
2. Our professional advisors, including our lawyers and auditors ;
3. Financial institutions handling payment transactions;
4. Our partners who implement our digital solutions;
5. Our service providers, such as ZOHO, Microsoft, Cloudli, OVH, AWS, AON, Manulife, payment service providers and others, who assist us in our day-to-day operations, including the management of our technology assets and cloud services.

If the transaction is successful, your personal information will remain protected in accordance with applicable laws.

However, if the transaction fails, Rezilio will require the other party not to use your personal information in any way and to delete it. Any disclosure of personal information to a third party must comply with applicable laws.

We only transfer your personal information to third parties located in jurisdictions that are known to provide an adequate level of data protection, or that have signed a contract with Rezilio to process personal information in accordance with applicable laws. Except as otherwise stated in this Privacy Policy, Rezilio will not transfer, disclose or sell your personal information to third parties without your consent.

It is the client’s responsibility to ensure that its professional service providers or advisors comply at all times with applicable laws and regulations regarding the protection of personal information, including the Personal Information Protection Act (Quebec) and the Personal Information Protection and Electronic Documents Act (Canada). Rezilio cannot be held responsible for any breach of confidentiality or failure to comply with legal obligations regarding the protection of personal information committed by these third parties when they access the portal or data processed through the platform, whether with the client’s authorization or at its initiative.

Client Content Confidentiality

Rezilio does not access, analyze, disclose, or use the content of data, communications, documents, plans, attachments, or information hosted by its clients, except in the following circumstances:

• when necessary to provide, maintain, secure, or improve the services;
• when technical intervention or support is requested by the client;
• when required to prevent, detect, or investigate a security incident, fraud, unauthorized use, or a violation of the terms of use;
• when required by law, regulation, court order, or a competent authority.

Access to such information is limited to authorized personnel who require access as part of their duties and who are subject to appropriate confidentiality obligations.

Prevention of Abuse, Fraud and Security

Rezilio may use, retain, or disclose certain personal information when reasonably necessary to:

• prevent, detect, or investigate fraudulent, malicious, or unlawful activities;
• protect the security of users, clients, systems, platforms, or networks;
• detect or prevent unauthorized access, abuse, cyberattacks, or uses that violate the terms of use;
• ensure the integrity, availability, and reliability of the services;
• comply with its legal, regulatory, or contractual obligations.

These activities are carried out only to the extent reasonably necessary and in accordance with applicable privacy and data protection laws.

Security measures in place to protect your personal information

Rezilio implements reasonable administrative, organizational, physical, and technological safeguards to protect personal information against unauthorized access, loss, theft, disclosure, alteration, or destruction.

Such measures may include:

• encryption of data during transmission and, where applicable, at rest;
• access control mechanisms that restrict access to personal information to authorized individuals only;
• user authentication and access privilege management;
• logging and monitoring of access and activities within systems;
• backup, business continuity, and incident recovery procedures;
• vulnerability management and security patch processes;
• information security awareness and training activities.

Rezilio is committed to ensuring the security and confidentiality of your personal information by allowing access only to authorized persons.

However, it is important to note that despite the adoption of security measures in accordance with recognized standards, some third parties may attempt to illegally access our systems or intercept transmissions or communications. Although Rezilio makes every effort to protect your personal information, we cannot guarantee absolute protection against illegal actions.

Retention Periods for Your Personal Information

The length of time personal information is retained is a key factor that affects the risk of accidental disclosure, loss, theft and/or obsolescence of the information (thereby rendering the data inaccurate).

Rezilio undertakes to keep your personal information only for as long as is necessary to fulfill the business purpose for which it was collected, or to comply with applicable laws.

Following this, Rezilio will delete or anonymize your personal information, depending on the circumstances. In addition, Rezilio regularly evaluates the appropriateness of retaining certain types of personal information.

Your rights regarding your personal information

At Rezilio Technology Inc. we recognize and respect your privacy and data protection rights.

In accordance with applicable privacy and data protection laws, you may exercise the following rights regarding the personal information held by Rezilio:

• obtain access to personal information concerning you;
• request the correction or updating of inaccurate, incomplete, or outdated information;
• request the deletion of certain personal information where permitted by applicable laws;
• withdraw your consent to certain uses or disclosures of your personal information, subject to applicable legal and contractual obligations;
• request, where applicable, the portability of your personal information in a structured and commonly used technological format.

Any request relating to the exercise of these rights may be submitted to Rezilio’s Privacy Officer using the contact information provided in this policy.

Rezilio may request additional information to verify the identity of the requester before processing a request.

Rezilio will make reasonable efforts to respond to requests within a reasonable timeframe, subject to applicable legal requirements, the complexity of the request, and any verification measures necessary to ensure the security and confidentiality of personal information.

If you have any questions about how we handle your personal information or if you wish to exercise your rights, please contact us at

By mail	By phone	By e-mail
Rezilio Technology Inc. 84, rue Richelieu, Office 400 St-Jean-sur-Richelieu (QC), J3B 6X3 Canada Attention: Compliance Officer (Privacy, data protection and security)	(450) 864-1787 ext. 102	info@rezilio.com

Please note that when you send us an email, the content is not secure and can be intercepted.

Therefore, please limit the amount of personal information you provide to us and we will do the same when we respond to you.

About Rezilio

Rezilio is a digital technology company that produces SaaS solutions in a distributed ecosystem in several countries.

Rezilio’s products are used to prepare and adapt companies to the consequences of climatic disorders, as well as to anthropic and technological risks in order to be prepared for any eventuality when a crisis occurs.

Last update: June 1^st, 2026